Customer Service and Scheduling
Our vision “Together more future” is not mere verbiage. This approach has very tangible effects. To cite one example, it has provided the inspiration for our strategy of merging Customer Service and Scheduling into one highly effective operating unit. This form of organizational concentration produces a whole range of benefits for our customers, because the right hand knows what the left hand is doing and vice versa. As you well know, this is not always the case everywhere else. Our approach gives us a definite competitive advantage, and you get the benefits.
Everything from samples to logistics solutions
Perhaps you would like to receive printed information? Maybe you need a product sample right away? You already know what you want and would like a quotation? You expect delivery as fast as possible plus a logistics solution? We can do all of this with no problem. You get everything from one professional team – our Customer Service organization.
Knowledgeable contact for every industry
The unusually broad, in-depth Dorfner product portfolio is backed up by a wealth of industry expertise. This makes sense, and it is to your advantage that the person you contact has a background in your area of expertise and knows what really counts in your industry.
Who to contact for your industry:
Plastics & Dispersion Paint
Phone: +49 (0)96 22/82-170
Email: customerservice.1 (at) dorfner [punkt] com
Glass, Ceramics, Paper & Adhesives
Phone: +49 (0)96 22/82-118
Email: customerservice.2 (at) dorfner [punkt] com
Building Materials & Water Filters
Phone: +49 (0)96 22/82-115
Email: customerservice.3 (at) dorfner [punkt] com
Floors & Walls
Phone: +49 (0)96 22/82-263
Email: customerservice.4 (at) dorfner [punkt] com
Phone: +49 (0)96 22/82-262
Email: customerservice.5 (at) dorfner [punkt] com